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Accessibility and Our Mission

 MJMA is committed to elevating the civic experience through well-designed public spaces that serve as civic, social and recreational pillars of the local community and which reflect the goals and pursuits of all citizens.
It is always our objective to ensure that our projects are fully accessible to the needs of all users in the community. To deliver on this goal, we strive to collaborate with clients and communities to co-create spaces that are informed directly by the expressed priorities of those they serve, and which not only meet but exceed accessibility obligations as required by law to provide truly accessible civic spaces.
Our Accessibility Commitment applies to all MJMA employees, contractors and other third parties who interact with the public on behalf of MJMA.
MJMA is committed to excellence in serving all individuals, including people with disabilities, across our organization and our portfolio of projects. As a firm based in Ontario, our accessibility efforts are governed principally by the Accessibility for Ontarians with Disabilities Act (2005) (“AODA”), which is intended to reduce and remove barriers for people with disabilities so that Ontario can become more accessible and inclusive for everyone.
Accessibility requirements and best practices in the built environment are informed by building codes, standards and legislation which vary by jurisdiction. In addition to meeting and exceeding all appropriate legal obligations across our project portfolio, we are committed to seeking new ways to harness universal and inclusive design principles to our work as part of our ongoing accessibility commitment.
Our Accessibility Commitment is intended to align with the five existing standards of the AODA and the related Integrated Accessibility Standards Regulation, which includes requirements for:
  • Customer service
  • Information and communication
  • Transportation
  • Employment
  • Design of public spaces
For more information about the AODA and accessibility legislation in Canada, please click here. (
Core Tenets
  • Our organization and work must consider and support the needs of all individuals, including people with disabilities, in everything we do.
  • We believe our projects play vitally important role in shaping the experience of accessibility in communities and must lead by example.
  • Realizing our vision of accessibility at MJMA must be co-created in collaboration and partnership with the disability community.
  • Living out accessibility as a core value is an ongoing journey requiring the commitment of our entire team and continuous improvement.
Our Accessibility Journey and Multi-Year Plan
We believe that we have a responsibility to ensure a safe, dignified and welcoming environment for our clients, employees and communities. To deliver on this goal, we strive to integrate legislated requirements, best practices in universal and inclusive design, professional accessibility expertise, and the lived experience of people with disabilities into our policies, procedures, training, services, and operations.
Providing an accessible and barrier-free environment is a shared effort, and we are proud of our relationships with the disability community to help make accessibility for all a reality.

Ongoing Commitments
  • Annual review of Accessibility Commitment
  • Recurring accessibility training available to staff
  • Engaging and collaborating with accessibility experts as organizational and project partners
  • Annual review of website and digital assets
  • All communications materials available in alternative formats upon request
  • Integrating accessibility certification as core deliverable of MJMA projects
  • Submitting Accessibility Compliance Reports as required by law

Accessibility Plan (2022-2024)
Monitoring advancements in forthcoming federal accessibility standards (The Accessible Canada Act, 2019)
  • Monitoring forthcoming advancements in the AODA’s “Design of Public Spaces” standard
  • Provide proactive leadership for the advancement of best practices in accessibility of the built environment
  • Review and expansion of accessibility-related policies/procedures
  • Complete audit of the office’s built environment
  • Review and expand employment policies to attract and retain talent living with disabilities
  • Expand accessibility training to include specialized training (in areas such as presentations and public consultations, digital media, and universal design)

Feedback Process and Contact Information
We welcome the community’s feedback on our Accessibility Commitment. To share feedback or questions, please contact us at: